What happened yesterday was quite ridiculous. Overnight my AIRTEL Network goes bizurk i.e. no network AT ALL. When i called up the customer care centre they said i had an amount of RS. 150 outstanding from my previous payment which is a late payment fee (that was because i had registered a complaint for wrong information given to customers and that resulted in an unreasonably high bill and this took 2 weeks to get rectified. i refused to pay my bill till the right amount was given to me, so the late payment. I was told then that the amount would get waived but apparently that didn't happen.) yesterday i went to the AIRTEL office on Banareughatta Road to find out what the hell happend. And to my surprise, they said that my number had been DELETED from the switch board (BY MISTAKE) for no fault of my own. I got so wild at the guy (who by the way was the manager) and he got this complaint rectified in 10mins (which otherwise would have taken 4 hours).
CAVEAT EMPTOR (buyer's beware)
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